Troops AI Review: AI-Powered Revenue Communications & Sales Workflow Automation
Overview
Troops AI is an AI-powered revenue communications and sales workflow automation platform that helps sales teams, revenue operations (RevOps) professionals, and customer success managers streamline collaboration, automate CRM updates, and improve deal execution. Unlike traditional CRM tools, Troops AI specializes in real-time sales alerts, AI-driven workflow automation, and team collaboration within Slack and Microsoft Teams to optimize sales productivity.
Troops AI is particularly beneficial for B2B sales teams, RevOps leaders, and customer-facing teams who want AI-powered automation to improve visibility into sales pipeline updates, accelerate deal execution, and enhance collaboration between teams.
Key Features:
AI-Powered Sales Alerts & Notifications: Sends real-time updates on deal progress, lead status, and pipeline changes directly to Slack or Microsoft Teams.
AI-Driven CRM Data Sync & Automation: Automates data entry, CRM updates, and deal progression without logging into Salesforce or HubSpot.
Automated Deal Tracking & Risk Alerts: AI flags at-risk deals, missing follow-ups, and stalled opportunities.
Real-Time Sales Collaboration & Workflows: Enables sales teams to update deal stages, assign tasks, and communicate directly within Slack or Teams.
AI-Powered Pipeline Visibility & Forecasting: Provides instant access to revenue insights, sales forecasts, and deal analytics.
AI-Driven Lead Prioritization & Engagement Tracking: Identifies high-value prospects based on CRM activity and AI-powered scoring.
Multi-Platform Integration with CRM & Sales Tools: Connects with Salesforce, HubSpot, Outreach, SalesLoft, and other sales engagement platforms.
Automated Meeting Reminders & Sales Task Assignments: AI helps schedule follow-ups, send reminders, and ensure pipeline progression.
Custom API Access & White-Label Reporting: Generates AI-powered sales reports and analytics directly in Slack or Microsoft Teams.
What Is Troops AI Best For?
Troops AI is best suited for AI-powered revenue communications, CRM automation, and sales team collaboration. It excels in the following areas:
✅ AI-driven real-time sales alerts and CRM updates.
✅ Automated AI-powered deal tracking and pipeline management.
✅ Real-time AI-powered team collaboration and sales workflow automation.
✅ Best for sales teams, RevOps professionals, and customer success teams looking to streamline CRM processes.
However, Troops AI lacks deep AI-powered revenue forecasting and outbound sales automation, making it less suitable for users needing AI-driven predictive sales analytics like Clari AI or AI-powered sales engagement like Outreach.io.
Who Would Benefit Most from Troops AI?
Troops AI is particularly useful for:
🔹 Sales teams & account executives: Uses AI-powered alerts and CRM automation to stay updated on deals in real time.
🔹 Revenue operations (RevOps) teams: Automates CRM data syncing and sales process visibility.
🔹 Customer success teams: AI-driven account tracking ensures timely follow-ups and renewals.
🔹 Sales managers & leadership teams: Provides real-time deal updates and performance insights.
🔹 B2B SaaS companies & high-velocity sales teams: Uses AI-driven sales alerts to improve pipeline management.
While great for AI-powered CRM automation, sales notifications, and revenue communications, users who need full-scale sales forecasting, deep AI-powered call analysis, or advanced outbound prospecting automation may prefer alternatives like Clari AI, Gong AI, or Outreach.io.
Reviews Across the Internet
Troops AI has received positive feedback on Reddit, particularly from sales professionals and RevOps teams who appreciate its AI-powered Slack and Microsoft Teams integration for real-time deal tracking. However, some users mention that it is best suited for Salesforce users rather than standalone CRM replacements.
Pros (per Reddit users):
✔️ AI-powered sales alerts improve pipeline visibility.
✔️ Seamless integration with Slack and Microsoft Teams.
✔️ Automates CRM updates, saving time for sales reps.
Cons (per Reddit users):
❌ Limited features beyond CRM automation—better suited for sales process visibility.
❌ Works best with Salesforce—less flexible for other CRM users.
❌ Lacks full AI-driven sales forecasting like Clari AI.
Trustpilot
Troops AI holds an average rating of 4.5–4.7 stars, with users praising its AI-powered real-time alerts but mentioning occasional limitations in deep analytics and forecasting.
Common Praise:
✔️ AI-driven CRM automation reduces manual data entry.
✔️ Improves sales collaboration by integrating with Slack and Teams.
✔️ Real-time alerts help sales teams stay proactive on deal execution.
Common Criticism:
❌ Not a full CRM—works as an AI-powered extension of Salesforce.
❌ Limited predictive analytics compared to Clari AI.
❌ Some users report notification overload without proper customization.
G2 & Capterra Reviews
G2 rating: ~4.6/5.
Capterra rating: ~4.5/5.
General sentiment: Highly rated for AI-powered sales workflow automation and CRM syncing but lacks advanced predictive analytics.
Pricing Structure
Troops AI follows a custom enterprise pricing model, catering to businesses, sales teams, and revenue operations managing high-volume sales pipelines.
Custom Pricing (Varies by Business Size & Features)
✅ AI-powered real-time sales alerts & CRM updates
✅ AI-driven pipeline tracking & deal progression automation
✅ Seamless integration with Slack, Microsoft Teams, and Salesforce
💡 Note: Troops AI is best for sales teams using Salesforce or HubSpot, as it enhances existing CRM workflows rather than replacing them.
Best Use Cases to Demonstrate Troops AI’s Power
1. AI-Powered Real-Time Sales Alerts & Notifications
Troops AI sends AI-driven alerts to Slack or Microsoft Teams when deals progress, deadlines approach, or follow-ups are needed.
2. AI-Driven CRM Data Sync & Workflow Automation
Users automate CRM data entry, update opportunity stages, and track pipeline movement directly from Slack.
3. AI-Powered Deal Risk Tracking & Pipeline Visibility
Troops AI identifies stalled deals, at-risk opportunities, and missing follow-ups using AI-driven analytics.
4. AI-Generated Sales Collaboration & Task Management
Sales reps assign tasks, set meeting reminders, and collaborate on deals within Slack and Microsoft Teams.
FAQs
1. How does Troops AI work?
Troops AI uses AI to automate CRM updates, send real-time sales alerts, and improve pipeline visibility within Slack and Microsoft Teams.
2. Can I customize AI-powered sales alerts?
Yes, users can set custom triggers for deal updates, pipeline changes, and task assignments.
3. Does Troops AI support CRM and sales tool integrations?
Yes, Troops AI integrates with Salesforce, HubSpot, Outreach.io, Gong AI, SalesLoft, and other sales tools.
4. Is Troops AI free to use?
No, Troops AI offers enterprise pricing with no free plan available.
5. How does Troops AI compare to Clari AI?
Troops AI specializes in AI-powered sales workflow automation within Slack and Teams, while Clari AI focuses on predictive sales forecasting and pipeline analytics.
Clari AI is better for revenue forecasting, while Troops AI is ideal for sales team collaboration and process automation.
6. Does Troops AI support team collaboration?
Yes, Troops AI includes shared deal tracking, sales notifications, and pipeline visibility tools.
7. Can Troops AI track sales ROI?
Yes, Troops AI provides AI-powered sales alerts and engagement tracking.
8. Does Troops AI support API access?
Yes, API access is available for enterprise users.
Final Thoughts
Troops AI is a powerful AI-driven sales workflow automation and CRM enhancement platform that helps businesses, sales teams, and revenue operations professionals improve collaboration, automate CRM updates, and optimize deal execution.
